Raritan provides a standard selection of USB configuration profiles for a wide range of operating system and BIOS level server implementations.  These are intended to provide an optimal match between remote USB device and target server configurations.

The ‘Generic’ profile meets the needs of most commonly deployed target server configurations.  

Additional profiles are made available to meet the specific needs of other commonly deployed server configurations (e.g. Linux, MAC OS-X).  

There are also a number of profiles (designated by platform name and BIOS revision) that have been tailored to enhance Virtual Media function compatibility with the target server, for example, when operating at the BIOS level.

‘Add Other Profiles’ provides access to other profiles available on the system.  Profiles selected from this list will be added to the USB Profile Menu.  This includes a set of ‘trouble-shooting’ profiles intended to help identify configuration limitations.  

The USB Profile Menu selections are configurable via the Console Device Settings > Port Configuration page.  Please refer to the ‘User Guide’ for a description of the USB profiles available on your system and configuration guidelines.

Should none of the standard USB profiles provided by Raritan meet your target server requirements, Raritan Technical Support can work with you to arrive at a solution tailored for that target.  Raritan recommends that you do the following:
  1. check the most recent release notes on www.raritan.com/support/firmwareupgrades/ to see if a solution is already available for your configuration
  2. if not, please provide the following information when contacting Raritan Technical Support: 
    1. target server information, manufacturer, model, BIOS 
    2. the intended use (e.g. redirecting an image to reload a server’s operating system from CD)